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We modernize how businesses actually run

Custom AI systems that connect your tools and data and automate manual work, built for you or by your team with our training

Our work in practice

Education business

$400Ka month to $1.6Ma month

Connecting ad spend to collected revenue helped the team see which campaigns to invest in

Enterprise

Nine figuresannual revenue

An enterprise company running custom AI systems and processes that we designed, built and continue to operate

Operations

40 hrsa week to 30 mina day

A manager who spent most of the week reconciling reports by hand got that time back and kept the accuracy

Where work gets stuck

  • “We run the whole business on spreadsheets”

  • “Two people spend all day copying data between systems”

  • “Only one person knows how to do that”

  • “We want to use AI, but nobody knows where to start”

  • “We're growing, but I'm not making any more money”

Start with the business problem

BrightDesk is an AI systems and automation agency that finds the bottlenecks in how your business runs and builds the systems to fix them

We recommend the right fix before you invest in a build, whether that means custom AI, automation or a change to your hiring, systems, positioning or operations

From diagnosis to delivery

  1. Find the bottleneck

    We review your data and operations, find the biggest bottleneck and put a number on its time or revenue impact

  2. Make a practical plan

    A plan covering what changes, who owns it, the timeline and how we measure the result

  3. Build for you or train your team

    We build and deploy the system, or train your team to build and run it

Two ways to work with us

We build for you

For teams that want BrightDesk to handle the technical work

Our role
We plan, build, test and deploy the system
Your role
Your team helps define the workflow and checks that the system works in practice

We train your team

For teams that want to build and run their own systems

Our role
We create the plan and train your team to build, run and maintain the system
Your role
Your team handles the build and takes over running and maintaining the system

What we get hired to build

Amazon FBA education business

Problem
Revenue couldn't be tied back to the ad or sales rep that produced it, so scaling decisions were guesswork
What we built
Revenue reporting reconciled to bank deposits, plus call analysis across the sales team

Real estate business

Problem
Leads arrived faster than a human team could qualify and route them, so the good ones went cold
What we built
A custom engine that enriches, scores and routes every inbound lead the moment it lands

Engineering services firm

Problem
Bid opportunities were found by hand across dozens of portals, so the team saw a fraction of the market
What we built
A system that monitors those sources continuously and surfaces the contracts worth bidding on

High-ticket sales operation

Problem
Paid traffic was bringing in people who would never buy, and nobody could prove it from the ad data alone
What we built
Analysis of 1,200 recorded sales calls that exposed the gap between who was clicking and who was buying; the offer was restructured around the finding

How we build your systems

AI agents that use your tools

AI agents that complete tasks across your existing systems and data

Answers from your own documents

Search your contracts, records and history, with answers linked to their sources

The right model for each task

We start with a lower-cost model and use a more capable one when the task needs it

Quality checks with every build

We score outputs and check that each change preserves what already works

The people doing the work

James May

CEO and co-founder

Works with you to identify the problem and stays involved through delivery

Eddie De La Rosa

CTO and co-founder

Leads technical planning, research, testing and deployment

Tyler Holt

Co-founder & Head of Automation

Leads the design and development of your automation systems and AI workflows

Before we work together

Let's talk about your business

Join us for a free 30-minute call to talk through the problem you want to solve, even if you're not sure where to start

  1. First 10 minutes

    How your business actually runs today, in your own words

  2. Next 15 minutes

    Where the process breaks down and what your data can tell us

  3. Last 5 minutes

    What to tackle first, and whether you need our help

Prefer email? support@brightdesk.ai

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